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{"domain": "trimble.com", "user": "Import trimble.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"companyName": "Trimble", "custom_head_scripts": {"APPLY_FORM_PAGE_LOAD": "", "HOME_PAGE_LOAD": "", "JOIN_TALENT_NETWORK_PAGE_LOAD": "", "SINGLE_POSITION_PAGE_LOAD": "", "SUCCESS_FORM_PAGE_LOAD": ""}, "custom_html": {"footer": "<footer> <div class=\"ct-footer-post\"><div id=\"footer-container\" class=\"container\"> <div class=\"row\"><div id=\"footer-info\" class=\"footer-col col-xs-12 col-md-4\"> <a href=\"https://www.trimble.com/en\" target=\"_blank\"><img src=\"https://static.vscdn.net/images/careers/demo/eightfolddemo-tmurphy/1730220248::trimble_logo_white\"></a> <p id=\"about-trimble\">Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose built products to enterprise lifecycle solutions, Trimble is transforming industries such as agriculture, construction, geospatial and transportation.</p></div><div id=\"footer-links\" class=\"footer-col col-xs-12 col-md-4 \"> <ul><li><a href=\"https://www.trimble.com/en/our-company/about/overview\" target=\"_blank\">About</a></li><li><a href=\"https://www.trimble.com/en/our-commitment/people-and-planet/overview\" target=\"_blank\" >People & Planet</a></li><li><a href=\"https://www.trimble.com/en/our-commitment/foundation/overview\" target=\"_blank\">Trimble Foundation</a></li><li><a href=\"https://www.trimble.com/en/our-company/news-and-events/news-releases\" target=\"_blank\">News Center</a></li><li><a href=\"https://www.trimble.com/en/legal/terms-and-conditions/terms-of-use\" target=\"_blank\">Terms of Use</a></li><li><a href=\"https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center\" target=\"_blank\">Privacy Policy</a></li> </ul></div><div id=\"footer-socials\" class=\"footer-col col-xs-12 col-md-4\"><div class=\"row\"><div class=\"col-xs-2\"><a href=\"https://www.linkedin.com/company/trimble\" target=\"_blank\"><i class=\"fab fa-linkedin-in fa-3x\"></i></a></div> <div class=\"col-xs-2\"><a href=\"https://www.facebook.com/TrimbleCorporate/\" target=\"_blank\"><i class=\"fab fa-facebook-f fa-3x\"></i></a></div> <div class=\"col-xs-2\"><a href=\"https://twitter.com/TrimbleCorpNews\" target=\"_blank\"><i class=\"fab fa-twitter fa-3x\"></i></a></div> <div class=\"col-xs-2\"><a href=\"https://www.youtube.com/channel/UCD5r7hBRwI6NFc4izfm-ocg\" target=\"_blank\"><i class=\"fab fa-youtube fa-3x\"></i></a></div></div></div> </div></div> </div><div id=\"legal-row\" class=\"row\">&copy;2022 Trimble Inc. All Rights Reserved&nbsp;&nbsp;|&nbsp;&nbsp;<a href=\"https://www.trimble.com/en/legal/terms-and-conditions/terms-of-use\" target=\"_blank\">Terms Of Use</a>&nbsp;&nbsp;|&nbsp;&nbsp;<a href=\"https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center\" target=\"_blank\">Privacy</a>&nbsp;&nbsp;|&nbsp;&nbsp;<a href=\"https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center\" target=\"_blank\">Do Not Sell My Information</a></div></footer>", "header": "<header class=\"n-header\"> <div class=\"row\"><div class=\"col-xs-12 col-md-12\"> <!-- LOGO --> <div class=\"n-brand\"><a href=\"/\"><img src=\"https://tnzmarcom.com/dev/trimble-logo-new.png\"></a></div></div> </div><div id=\"jtn-bar-row\" class=\"row\"><div class=\"col-xs-6 col-md-6\"> <!-- NAV --> <a href=\"https://trimblecareers.emea.trimble.com/careers\">EMEA Jobs</a></div><div class=\"col-xs-6 col-md-6 jtn-bar\"> <a 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\uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638 \uc815\ucc45 </a>."}, "nl": {"privacy_text": "Ik heb gelezen en akkoord met Trimble's gegevens <a href='https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center'target=\"_blank\" target=\"_blank\"> Privacybeleid </a>."}, "no": {"privacy_text": "Jeg har lest og samtykker i Trimbles data <a href='https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center'target=\"_blank\" target=\"_blank\"> Personvernregler </a>."}, "pt": {"privacy_text": "Eu li e concordo em Trimble's Data <a href='https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center'target=\"_blank\" target=\"_blank\">Pol\u00edtica de privacidade </a>."}, "sv": {"privacy_text": "Jag har l\u00e4st och samtycker till att Trimbles data <a 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wellness program, on-site gym", "icon": "fa-medkit", "title": "Health and Wellness"}, {"description": "can include retirement savings plans, stock purchase program, performance bonus, relocation assistance", "icon": "fa-piggy-bank", "title": "Financial and Retirement"}, {"description": "can include vacation, paid holidays, personal and sick days, maternity leave", "icon": "fa-calendar-star", "title": "Vacation and Time Off"}, {"description": "flexible work hours, remote work opportunities, casual dress, diversity and inclusion program", "icon": "fa-smile", "title": "Office Life and Perks"}, {"description": "promote from within, mentor program, shadowing opportunities, access to online courses, lunch and learns", "icon": "fa-tree", "title": "Professional Development"}], "postApplyText": "Thank you for your interest in Trimble and for taking the time to apply.We\u2019ll review your application shortly to learn more about you, your experience and skills, and will be in touch if your 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", "postReferralText": "The candidate is now part of the talent network to be considered for future opportunities.", "privacy": {"button": "Agree", "text": "I have read and agree to Trimble's Data <a href='https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center'target=\"_blank\" target=\"_blank\">Privacy Policy</a>. <br> If you are from United States region please read this <a href=\"https://www.trimble.com/downloads/01mxgBej4yw5qKhJcN4xmm/44b46b5a19c6f7edb32259c9e57718cd/us_candidate_and_employee_privacy_notice.pdf\" target=\"_blank\"> Privacy Notice</a>.\n<br>\nIf you are from Europe or EEA region please read this <a href=\"https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center/privacy-notice-for-applicants-in-eu-eea\" target=\"_blank\"> Privacy Notice</a>\n<br>\nIf you are from Mexico region please read this <a href=\"https://www.trimble.com/downloads/1Vb8b7kKjrxwenbV3CEcei/831517aba684ddfbbd3c8eb51f062023/Trimble__Employee_Privacy_Notice_es-MX_2025_LR.pdf\" target=\"_blank\"> Privacy Notice</a>\n<br>\nIf you are from Canada region please read this <a href=\"https://www.trimble.com/downloads/1dKKWDIaHwGYjtS64vCuPq/beda8292549c29da311ac6a24746c40f/canada_candidate_and_employee_privacy_notice.pdf\" target=\"_blank\"> Privacy Notice</a>"}, "showJobId": 1, "talentNetworkBranding": {"custom_html": {"footer": "", "header": ""}}, "talentNetworkHeroBanner": {"opacity": 0.8, "useImage": 1}, "recaptcha_enabled": 1, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false}, "pid": "171827556080", "positions": [{"id": 171827556080, "name": "Help Desk Technical Support", "location": "India - Chennai", "locations": ["India - Chennai"], "hot": 1, "department": "Help Desk", "business_unit": "Unknown", "t_update": 1754958563, "t_create": 1747180800, "ats_job_id": "R49702", "display_job_id": "R49702", "type": "ATS", "id_locale": "R49702-en", "job_description": "diagnosing, troubleshooting, and resolving internal inquiries and work requests as they relate to the maintenance and support of personal computers, basic networking, and software applications. 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This includes system hardware problems, operating system problems, supported application configurations and basic network connectivity issues. \u25cf Attend meetings with peers, other IS staff, IS management and business group managers and employees in support of end users and the corporate IS infrastructure. \u25cf Follow up and make scheduled callbacks with the customer where necessary. What Behavioral Characteristics You Will Bring \u25cf A customer service focus with solid phone skills and excellent written communications \u25cf Exemplary attendance and punctuality. \u25cf Customer Service: demonstrate the ability to respond with a high degree of urgency to the needs & requests of others, internally and externally. Understand the impact of their work on others. \u25cf Personable and able to deal with a wide range of customers with different skill levels in a \u25cf Understand safety policies and actively promote safe practices in the workplace. \u25cf Maintain constructive relationships and demonstrate respect for everyone contacted. \u25cf Deal constructively with conflict, focus on the situation, issue or behavior, and not on the person by diffusing situations before conflicts arise. Resolve conflicts by directly and actively promoting and gaining cooperation from others. \u25cf Consistently provide ideas, opinions, or information in an articulate, professional way. \u25cf Actively listen to others and demonstrate understanding of other points of view. \u25cf Willingness and ability to adjust to changing conditions or priorities. \u25cf Take the initiative to identify and act on problems and lead by example. \u25cf Consistently make decisions that resolve problems. \u25cf Must have a demonstrated track record of excellent customer service delivery. \u25cf Must have the ability to work successfully with little supervision. \u25cf Update knowledge by participating in educational opportunities. \u25cf Willing to work on shifts including a night shift. \u25cf Position requires use of a Headset / Microphones. \u25cf 1-3 years of experience or fresh graduate in computer science. \u25cf Excellent English language skills, both written and verbal. \u25cf Ability to speak and write clearly and accurately in English. \u25cf Multilingual ability with the European language is a plus. \u25cf Basic knowledge on computer hardware and its operating systems. \u25cf Basic knowledge on Microsoft office and mail clients. \u25cf Must be able to solve problems by exploring alternatives and selecting the appropriate solution. \u25cf Certification in Windows / Mac / Linux is an added advantage. \u25cf Basic Knowledge on electronic equipment, and computer hardware and software, including applications and programming. \u25cf High level of analytical thinking to solve problems with an understanding of technology and an ability to ask the right questions and apply solutions to business problems. \u25cf Does well with minimal \u201chands on\u201d training and can pick up new skills quickly and can \u201ctake the ball and run with it\u201d. \u25cf Ability to multi-task and can handle frequent interruptions. \u25cf Can consistently follow protocol and instructions. \u25cf Can work independently with little management direction. \u25cf Actively looking for ways to help people. \u25cf Any certification on Operating systems, hardware, or IT process is a plus. seating capacity of nearly 2,000 staff. outside of the US. 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